EapoTech: FAQ

Frequently Asked Questions

Q: How many locations or sites can I add to a service before submitting a request?

You can add multiple locations or sites to any service, all locations are unique, and you cannot add the same location to a single service as explained below.

In the above image you added two locations to service A, and also modified the service title (**2 Techs Required** Rack and Stack 33 Cisco Meraki switches). And one location to service B (Desktop / Laptop). Any of service A locations can be added to service B, and vice versa. But service A or B cannot have 2 exact locations.

Q: Can I add, edit or remove the location or site from already submitted order?

Add: Yes, more locations can be added to the already submitted order if all locations associated with the Order-Service are not yet completed.
Edit: If the location is not yet accepted, you can make any changes per your needs, minor changes are allowed after the location is accepted.
Remove: Accepted locations cannot be removed. Any location that is under consideration or counter-offer (not yet accepted) can be removed from your order.

Q: Can I customize the service title?

Yes, you can customize the service title before submitting your request. Click on the edit icon next to the service title you wish to modify, enter your custom title, and click on the check icon. Follow the same steps to edit your custom title.

Q: Most I pay for all locations in my order?

No, you make payment for the completed location. Note some locations might require upfront payment e.g material or shipping expenses.

Q: Can I put the already accepted location on hold?

Yes, you can put an on-hold accepted location not less than 24 hours before the start time. For example, location #5787 2654 High Mountain Road SE, Los Angeles, California is scheduled to start on June 28, 2019, at 2:00 PM. You can put on-hold this location before 1:59 PM, June 27, 2019.